tk6999 Privacy Policy
Protecting your personal information is our top priority. This policy describes how we collect, use, and store your information.
tk6999 ("we", "us", or "platform") is a trusted online gaming platform in Bangladesh. Protecting the privacy of your personal information is one of our primary responsibilities. This privacy policy ("policy") applies to use of the tk6999 website tk6999.cam.
This policy describes in detail what types of information we collect, what purposes we use it for, who we share it with, and how you can maintain control over your information. By using our platform, you are considered to have given your consent to the terms of this privacy policy.
We may update this policy from time to time. If any important changes are made, we will notify you. Please review this page regularly.
1. About Information Collection
The types of information we collect
1.1 Registration and Account Information
When you register or create an account on tk6999, we collect the following information:
- Full name and username
- Email address
- Date of birth (for age verification — minimum 21 years)
- Mobile number
- Residential address
- National ID card or passport number (for identity verification)
- Preferred payment method
1.2 Transaction and Financial Information
To process financial transactions, we collect:
- bKash, Nagad, Rocket or Upay number
- Bank account information (for bank transfers)
- Deposit and withdrawal history
- Transaction date, time and amount
- Reference number and transaction status
- Currency and amount details
1.3 Gaming Activity Information
To improve your gaming experience, we record the following information:
- List of games played and duration
- Betting history and results
- Bonus claimed and usage details
- VIP level and points information
- Session information and login history
1.4 Technical Information
Our system automatically collects certain technical information:
- IP address and geographic location
- Device type, operating system and browser
- Cookies and session data
- Website usage patterns and page visit history
- Log files and error information
2. Purpose of Using Information
Why and how we use your information
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Creating, verifying and maintaining your account; ensuring login security; providing password recovery assistance. | Contractual necessity |
| Payment Processing | Completing deposit and withdrawal transactions; preventing fraud; ensuring the security of financial transactions. | Contractual necessity |
| Age and Identity Verification | Ensuring the user is at least 21 years old; verifying identity through national ID card. | Legal obligation |
| Customer Support | Providing 24/7 live chat support; resolving complaints; providing technical assistance. | Legitimate interest |
| Service Improvement | Improving platform experience and functionality; introducing new games and features; providing personalized recommendations. | Legitimate interest |
| Responsible Gaming | Identifying signs of gambling addiction; assisting with setting limits; voluntarily restricting an account when needed. | Legal obligation and legitimate interest |
| Promotional Communications | Informing about bonuses, tournaments and special offers (only with your consent). | Consent |
3. Information Sharing and Disclosure
When and with whom we share your information
Core principle: tk6999 never sells your personal information to third parties. We share information only in specific and limited circumstances, which are described in detail below.
3.1 Service Provider Partners
To operate our services, we work with certain trusted third-party organizations:
- Payment processing services (bKash, Nagad, Rocket, Upay, banks)
- Game software providers (Pragmatic Play, JILI, PG Soft, Spribe, etc.)
- Cybersecurity and fraud prevention services
- Customer support platforms
- Technical infrastructure and hosting services
All these partners operate under strict confidentiality agreements and receive only the information necessary to complete their specific tasks.
3.2 Legal Obligations
In the following circumstances, we may be required to share information with legal authorities:
- In accordance with a court order or legal directive
- At the request of a government investigation or regulatory body
- To comply with anti-money laundering laws
- In matters relating to national security
- To assist in investigating fraud or criminal activity
3.3 Business Transfers
If tk6999 undergoes any business merger, acquisition or asset sale in the future, your information may form part of the transferred assets. In such circumstances, we will notify you in advance and inform you of your rights.
4. Cookies and Tracking Technologies
How our website uses cookies
The tk6999 website uses cookies and similar tracking technologies to improve your browsing experience and maintain service quality. Cookies are small text files stored on your device.
Essential Cookies
Essential for maintaining login sessions, ensuring security, and delivering core services. These cannot be disabled.
Functional Cookies
Used to remember your preferences and settings, saving you the effort of setting them up again every time you log in.
Analytics Cookies
Used to analyze site usage patterns and improve services. No personally identifiable information is included.
Cookie Controls
You can manage cookies at any time from your browser settings. However, disabling certain cookies may limit functionality.
5. Data Security Measures
How we keep your information secure
tk6999 applies industry-standard technical and organizational measures to protect your personal and financial information. Our security infrastructure provides protection at the following levels:
- SSL Encryption: All data transmissions are protected by SSL/TLS encryption, making your information unreadable in transit.
- Two-Factor Authentication: A two-step verification system is in place for additional security on your account.
- Database Encryption: All sensitive information stored is protected by strong encryption algorithms.
- Access Controls: Staff are given access only to the information required for their specific role.
- Regular Security Audits: Regular audits and penetration testing are conducted by independent security experts.
- Fraud Detection: Automated monitoring systems detect unusual activity and protect accounts.
Your Responsibilities
Alongside our security measures, there are steps you can also take:
- Use a strong, unique password
- Do not share your password with anyone
- Report suspicious activity immediately
- Avoid logging in on public Wi-Fi
- Remember to log out
Important notice: No data transmission over the internet or electronic storage method is 100% secure. We make every effort to provide maximum protection, but we cannot guarantee complete security. If a security breach occurs, we will notify you as quickly as possible.
6. Data Retention Period
How long we keep your information
tk6999 stores your personal information only for as long as necessary. Information is retained according to the following policy:
| Type of information | Retention period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligations and dispute resolution |
| Financial transaction records | Minimum 7 years | Tax laws and financial regulatory obligations |
| Gaming activity logs | 3 years | Audit and dispute resolution |
| Communication history | 2 years | Customer service quality control |
| Cookie data | Up to 1 year from session | Website functionality |
| Identity verification documents | 5 years after account closure | Anti-money laundering laws |
After the specified period, data is securely deleted or modified in a way that makes it impossible to identify you.
7. Your Data Rights
What rights you have over your personal data
Right of Access
You can request a copy of the data we hold about you at any time. We will respond within 30 days.
Right to Rectification
If any of your information is incorrect, you can request a correction. Changes can be made through account settings or via support.
Right to Erasure
In certain circumstances you can request that your data be deleted. However, some data may need to be retained due to legal obligations.
Right to Object to Processing
You can object to the use of your data for specific purposes, particularly in the case of promotional communications.
Data Portability
You can request to receive your data in a structured, commonly used format.
Right to Restriction
In certain circumstances you can request that the processing of your data be restricted.
How to exercise your rights: To exercise any of the above rights, contact us via live chat or email us at: [email protected] — we will respond within 30 days.
8. Minor Protection
tk6999 strictly provides services only to adults aged 21 or older. We do not knowingly collect any personal information from minors.
A national identity card is required for age verification at registration. If we become aware that a minor is using our services, their account will be immediately closed and their data deleted.
If you believe a minor is using our platform, please notify us at [email protected].
9. Policy Changes and Updates
We may change or update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised.
For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after changes have been made will be considered as your acceptance of the new policy.
We recommend you review this page regularly to stay informed about the latest policy.
10. Contact Us
Contact us for any privacy-related questions
Live Chat
Contact our 24/7 live chat support for any privacy questions or to exercise your rights. Help is available in Bengali.
Available 7 days a week, 24 hours a day
Contact us by email for written privacy requests or complaints. We will respond within 30 days.
To learn more about this privacy policy, please also read our Terms and Conditions and Responsible Gaming pages. We are always ready to answer any questions you may have.